Universal Music Group 2026 Summer Internship Program: Tech Support - New York, 10019 Job at Universal Music Group, Santa Monica, CA

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  • Universal Music Group
  • Santa Monica, CA

Job Description

Universal Music Group 2026 Summer Internship Program: Tech Support - New York, 10019, United States of America

Program Eligibility:  

  • Currently enrolled at an accredited two or four-year college/university in the United States, pursuing an undergraduate, graduate and/or law degree   

  • Graduating between  Spring 2026 - Fall 2028 

  • Have access to housing and transportation within the designated city (We do not offer housing or transportation accommodations)  

  • Legally authorized to work in the United States and will not require sponsorship for employment visa status, now or in the future (e.g., H1-B, OPT, etc.) 

  • Commit to 20 - 40 hours per week (based on individual business area)

2026 Summer Internship Program Dates: June 8th, 2026- August 14th, 2026  

Tech Support (Onsite: CA, NY, TN):  

How You'll CREATE:  

On this team, our intern will support employees by providing professional and timely support for a wide range of technology, software and conference systems globally. 

  • Provide support by troubleshooting and resolving hardware for software issues  

  • Inventory of IT equipment and assistance with eWaste reporting.  

  • Tech Support either in person or over the various communication channels UMGTech uses to assist its clients  

  • Building Mac/PC's for use along with repairing broken/infected/mis aligned machines  

  • Android/iOS mobility support  

Ideal candidates will have:  

  • Technical problem solving and troubleshooting skills across a wide range of technology    

  • Knowledge of Windows 10 and Microsoft Office Suite of products  

  • Understand standard AV technology and tools   

  • Familiarity with installing and supporting various third-party software   

  • Work continuously on a task until completion (or escalating to another group where appropriate)  

  • Manage multiple cases with changing priorities  

  • Basic PC/Mac troubleshooting skills, Microsoft office suite, Chatgpt, Zoom AI, Adobe creative suite, no programming assistance needed. 

Job Tags

Internship, Summer internship, Work at office

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