Job Description

Join Our Growing Team as a Personal Lines Account Manager! 🌟

At DHW Insurance Brokers , we’re more than just an insurance agency—we’re a team driven by Dedication, Heart, and Wisdom . We believe great client service starts with empowered employees. As we continue to grow, we’re looking for a Personal Lines Account Manager who enjoys ownership, collaboration, and delivering exceptional service to clients.

The Role:
As a Personal Lines Account Manager, you’ll be a trusted advisor to our clients, managing day-to-day service needs while building long-term relationships. This role is ideal for someone who is detail-oriented, proactive, and genuinely enjoys helping people protect what matters most.

What You’ll Do:

• Manage a book of personal lines clients (home, auto, umbrella, etc.)
• Handle policy servicing including endorsements, renewals, certificates, and billing inquiries
• Communicate with carriers to market, quote, and bind coverage
• Provide clear, timely, and professional client support via phone and email
• Identify coverage gaps and cross-sell opportunities in a consultative manner
• Maintain accurate documentation and follow agency workflows
• Collaborate closely with producers and internal team members

What You Bring:

• Active CA Property & Casualty insurance license (required)
• 5+ years of Personal Lines account management
• Strong organizational and time-management skills
• Excellent written and verbal communication
• Comfort working independently in a remote environment
• Client-first mindset with attention to detail
• Experience with AMS360 a plus

Why Join DHW:

• Fully remote role with flexibility and trust
• Supportive, close-knit team culture
• Ownership over your work and client relationships
• Competitive compensation based on experience
• Opportunity to grow with a stable, independent agency

Join a company where your skills and contributions make a real impact! Ready to take the next step in your career? Apply now —we can’t wait to meet you!

Learn more:

DHW Insurance Brokers is an Equal Opportunity Employer.

 

Job Tags

Full time, Remote work

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