ER Flooring, established in 1999, is a woman-owned business that specializes in multi-family flooring solutions. With over two decades of expertise, the company is co-led by founders Eric, bringing unmatched flooring installation experience, and Randi, who emphasizes environmentally conscious practices. Headquartered in Kent, WA, ER Flooring focuses on building strong, lasting relationships with both clients and employees while utilizing cutting-edge technology, such as a web-based scheduling app, to streamline services. Committed to quality, reliability, and sustainability, the company aims to deliver exceptional value while saving clients time and resources.
Job Title: Office Coordinator – Flooring Operations & Quality Assurance
Location: Kent, WA
Job Type: Full-Time or Part-Time
We are a growing flooring company committed to delivering high-quality installations and excellent customer service. Our team takes pride in precision, efficiency, and attention to detail across every project. We are looking for a motivated and organized individual to join our office team and support both administrative operations and quality assurance efforts.
The Office Coordinator will play a key role in supporting daily business operations, with a focus on learning and utilizing RollMaster software. This position will also assist in coordinating and tracking flooring installations, maintaining accurate records, and supporting quality control processes to ensure completed work meets company standards.
• Learn and become proficient in RollMaster software for job estimates, invoicing, and documentation
• Assist with entering and managing project data, work orders, and customer information
• Coordinate with installation teams to track job progress and completion
• Perform administrative support tasks including filing, data entry, and communication with clients and vendors
• Support quality assurance processes by reviewing completed flooring installations for accuracy and completeness
• Document and report any issues or discrepancies found during quality checks
• Help maintain organized records of inspections, materials, and project outcomes
• Communicate with team members to ensure timely resolution of any installation concerns
• Valid Drivers License
• Previous office or administrative experience preferred
• Strong organizational skills and attention to detail
• Willingness to learn new software (RollMaster experience is a plus, but not required)
• Good communication and problem-solving skills
• Ability to manage multiple tasks and prioritize effectively
• Basic computer skills (Microsoft Office or similar systems)
• Experience in construction, flooring, or home improvement industries
• Familiarity with scheduling or project management systems
• Quality control or inspection experience
• On-the-job training, including RollMaster software
• Supportive team environment
• Opportunities for growth within the company
• Competitive pay based on experience
Please submit your resume and a brief description of your experience to ***email_hidden***
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