Job Description

Professional downtown law firm with a great firm culture is seeking a self-motivated client support professional with strong work ethic to join the team. The firm is a positive, fast-paced group that works hard, communicated effectively and supports a work-life balance. The attorneys are great mentors and support their teams in their professional career development as well as in personal growth.

This role requires a high level of sensitivity and empathy.

Job Responsibilities:
- Prepare client correspondence per established communication plan and communicate regularly with clients, both proactively and on demand.
-Serve as the day to day point of contact for clients.
- Knowledgeably and efficiently acquire vital case details.
-Handle client inquires. -Data Entry
-Troubleshoot and resolve client issues and concerns
-Document and update client records based on interactions

Requirements:
- Law office experience
-Proficient in Excel
-Experience with client interaction
-Experience with telephonic support
-Strong technical skills and willing to leverage technology within every day practice in order to work efficiently and effectively to support the team.
-Ability to work on multiple cases simultaneously, prioritize duties and meet deadlines
-Ability to think and act independently and handle multiple projects with minimal supervision
-Must be a team player with excellent listening, verbal and written communication skills who works well across the organization
-Must possess excellent spelling, grammar and proofreading skills
-Proactive and highly organized with strong attention to detail
-Highly proficient in Microsoft Office
Must have Legal Experience

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:

The pay transparency policy is available here:

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

(none specified)

Job Tags

Temporary work, Work at office

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