Job Description

Job description

Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

A Brief Overview

The Instructional Designer is a creative, strategic learning professional responsible for designing high‑impact learning experiences that build capability, drive performance, and elevate our programs. This role blends instructional design expertise, copywriting finesse, and strong visual storytelling to create learning that is engaging, relevant, and results‑driven.

You’ll partner closely with L&D managers, SMEs, people business partners, and cross-functional teams to translate complex information into clear, compelling learning solutions, ensuring a consistent brand experience across all content. You’ll also lead multiple projects simultaneously, maintaining SLAs, project plans, and capacity management processes to ensure on‑time delivery and high‑quality outcomes.

What You Will Do

• Develop blended learning solutions including workshops and virtual sessions, eLearning, videos, events, job aids, and graphics/visual elements. Ensure all content aligns to brand and quality standards, learning objectives, organizational goals, and adult learning principles.

• Write clear, concise, and engaging copy for eLearning, facilitator guides, scripts, and learner-facing materials.

• Partner with SMEs to extract, organize, and translate complex information into digestible learning.

• Collaborate with L&D Managers to design and develop leader onboarding, development programs, and enterprise learning initiatives.

• Manage stakeholder expectations, timelines, and feedback with professionalism and clarity; Hold self and partners accountable to project milestones, deliverables/deadlines, and quality standards.

• Evaluate learning effectiveness, recommend and make improvements based on learner insights and business impact; Research, test, and recommend new tools, technologies, and design approaches.

• Performs other duties as assigned

• Complies with all policies and standards

What You Will Need

• 1-3 years Experience designing for diverse modalities (eLearning, ILT, VILT, microlearning, video, blended learning), Required

• 1-3 years Experience working on large-scale, complex, enterprise programs – collaborating with business leaders, project teams, and SMEs, Required

• Strong knowledge of adult learning theory, instructional design models, learning science, and measurement and evaluation methods

• PowerPoint (Visual design, animation, storytelling) and other Microsoft Office products (Word, Excel, Teams, SharePoint, Forms)

• Strong copywriting skills – for video/training scripts, facilitator guides, job aids, and promotional articles

• Ability to plan and prioritize project workflow, organization, and time management skills

• Strong attention to detail

• Creative problem-solving and decision-making

• Communication and collaboration across project teams and with business leaders and SMEs; ability to manage feedback, navigate ambiguity, and drive projects forward

• Knowledge of talent development frameworks and leadership development

• Proficient in layout & design and graphic design software (Adobe Creative Suite, Photoshop, InDesign)

• Proficient in Articulate Storyline or other eLearning authoring tools preferred (Rise, NovoEd, Vyond)

• Experience with Project Management tools a plus (Monday.com)

• Experience with LMS (Workday Learning) and Evaluation tools (Qualtrics, MS Forms) a plus

What You Will Get:

• Competitive weekly pay and bonus opportunities.

• Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.

• Up to $5,250 in tuition reimbursement per year.

• View all our health, wealth and life offerings at

Expected Work Location (In Office) : It is expected that you will primarily perform work at the Safelite Home Office (7400 Safelite Way, Columbus, OH 43235). You are required to work in the office at least 4 days a week. Changes to work location arrangements are subject to managerial approval and business needs. #LI-Onsite #LI-JR2

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work culture that values collaboration, innovation and dedication, we're the right company for you.

This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.

This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.

Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.

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Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching "Find Open Jobs".

Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Careers

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.

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