Import Coordinator
Location: Wood Dale IL
Schedule: MondayFriday 8:00 AM5:00 PM
The Import Coordinator supports import shipments from arrival through final delivery ensuring accurate documentation timely customs clearance and strong customer service. This role handles shipment coordination data entry billing vendor communication and issue resolution.
Key Responsibilities
Coordinate import shipments with customers vendors trucking companies and warehouses
Prepare and submit data to U.S. Customs and Border Protection and other agencies (e.g. FDA)
Review and process import documentation for accuracy and compliance
Track shipments and provide timely updates to customers
Arrange trucking drayage and warehouse receiving
Approve vendor invoices and submit for payment
Generate customer invoices and arrange terminal payments (PierPass CargoSprint PayCargo)
Maintain accurate shipment records and files
Resolve shipment issues to ensure timely clearance and delivery
Ensure all work meets deadlines and compliance requirements
Qualifications
2 years of experience in import logistics and/or customs brokerage preferred
Knowledge of U.S. Customs procedures and import documentation
Strong organizational data entry and time management skills
Excellent communication and customer service skills
Ability to manage multiple shipments in a fast-paced environment
Proficient in Microsoft Office; Tradepoint experience is a plus
Required Skills:
Minimum 2 years of experience with a freight forwarding company handling air and ocean import operations from start to finish (required). Minimum 2 years of experience handling air and ocean export operations from initiation to completion. Experience with CargoWise operating system. Strong understanding of customs procedures shipping regulations and documentation requirements. Experience working with consolidated cargo and cross-border shipments. Proven ability to negotiate rates with carriers trucking companies and service providers. High level of comfort with transportation and logistics technology systems. Ability to perform effectively in a fast-paced high-pressure environment.
Required Education:
Perform general warehouse labor including:Cargo measurement and weight verificationLoading and unloading freightPacking wrapping and labeling shipmentsRF scanning for inventory accuracyOperate forklift and warehouse equipment safely (must be certified)Maintain a clean organized and safe work environmentSupport logistics operations as neededFollow all safety procedures and company policies
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