Job Description

Why Work Here?

“Fast growing IT company that offers a fun and challenging work environment with opportunities for advancement.”

We are seeking a Computer Repair Technician to join our team! You will resolve computer-related issues for our clients.

Responsibilities:

• Greet customers when they enter the store.
  
• Assist customers with hardware sales.
  
• Provide high quality interactions with customers.
  
• Provide technical assistance with computer hardware and software
  
• Replace hardware components in desktops and laptops.
  
• Set up new routers and network devices for home use.
  
• Troubleshoot network connectivity issues.
  
• Troubleshoot issues regarding all hardware and software.
  
• Install software/hardware on workstations.
  
• Generate invoices for clients and accept payments.
  
• Provide telephone and remote support to users.
  
• Assist senior tech staff with on-site support and technical projects as needed.
  

Work Location: In person

Requirements

• Friendly, personable, and positive attitude.
  
• Excellent communication skills.
  
• Patience, must be able to work with users of all skill levels.
  
• Previous experience in IT.
  
• Knowledge of Windows & MAC Operating Systems.
  
• Knowledge of Microsoft Office Apps.
  
• Ability to build rapport with clients.
  
• Strong troubleshooting and critical thinking skills.
  
• Positive and professional demeanor.
  
• A+ Certification
  

Benefits

• Employee discount
  
• Professional development assistance
  

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