Job Description

Job Title: Appointment Scheduler

Location: Tulsa, OK

Schedule: Full-Time | Monday–Friday

Compensation: $16-$17/hour

Overview:

A fast-paced and reputable orthopedic practice is seeking a detail-oriented and customer-focused Appointment Scheduler to join our administrative team. The ideal candidate will have excellent communication skills, strong organizational abilities, and the ability to multi-task in a high-volume medical setting. Prior experience in a medical office, especially in orthopedics, is highly preferred. Epic experience a plus. 

Key Responsibilities:

• Answer incoming calls and schedule appointments for multiple orthopedic providers
• Confirm, reschedule, and cancel appointments as needed
• Verify and update patient demographic and insurance information in the EMR system
• Coordinate referral information and ensure appropriate documentation is in place before appointments
• Work closely with clinical staff to ensure appropriate time slots based on visit type, provider, and procedure
• Handle a high volume of scheduling requests with professionalism and accuracy
• Provide exceptional customer service while addressing patient questions or concerns
• Maintain confidentiality of patient information in accordance with HIPAA regulations
• Perform other front desk and clerical tasks as assigned

Qualifications:

• High school diploma or equivalent required
• 1–2 years of medical office experience preferred; orthopedic experience is a plus
• Familiarity with EMR systems (e.g., Epic, Athena, Cerner)
• Excellent communication and interpersonal skills
• Strong attention to detail and ability to work under pressure
• Proficient with computers, multi-line phone systems, and office equipment
• Knowledge of medical terminology and scheduling practices

Why Join Our Team?

• Competitive pay and benefits
• Supportive and team-oriented environment
• Opportunity to work with respected orthopedic specialists
• Fast-paced role with room for growth within the practice
• Apply Today and be part of a patient-centered team committed to excellence in orthopedic care.

 

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* Answer telephones and direct calls to appropriate staff.
* Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
* Complete insurance or other claim forms.
* Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
* Transmit correspondence or medical records by mail, e-mail, or fax.
* Maintain medical records, technical library, or correspondence files.
* Receive and route messages or documents, such as laboratory results, to appropriate staff.
* Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
* Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
* Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
* Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
* Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
* Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
* Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.
* Arrange hospital admissions for patients.
* Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.

Job Tags

Full time, Work at office, Monday to Friday

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