Job Description

This job is on site at the Wilmington International Airport.

Do you thrive on helping others, have the charm to make anyone feel at ease, and the stamina to navigate a bustling airport? If so, Pacific Aviation/Superior Aircraft Services is looking for compassionate individuals to join our team at ILM Airport as Wheelchair Assistants—and we’re especially seeking night owls ready to make a difference!

We’re Pacific Aviation—the dedicated team behind seamless airport experiences. As the friendly face passengers rely on, you’ll be the helping hand that turns travel challenges into positive experiences. Whether it’s assisting with wheelchairs or offering directions, you’ll make a meaningful impact by ensuring every passenger feels supported and cared for.

Your Mission:

As a Wheelchair Attendant, you’ll be the helping hand that guides passengers through their travel journey. Here’s how you’ll make an impact:

• Guide with Kindness: Assist passengers needing wheelchair or luggage assistance, making them feel cared for and valued.
• Information Expert : Provide general information and directions, ensuring passengers feel confident navigating the airport.
• Positive Presence : Project a friendly and approachable image, leaving a lasting impression on travelers from around the world.
• Team Collaborator : Work closely with your team, airline personnel, and supervisors to ensure passengers’ needs are met seamlessly.

Why You’ll Love This Role:

You won’t just be helping passengers; you’ll be the reason their journey starts and ends with a smile. You’ll have the opportunity to meet people from all walks of life while growing both personally and professionally—all in a dynamic airport environment.

What You Bring:

• A Growth Mindset: You’re eager to learn and excited about personal and professional growth.
• Professionalism: You carry yourself with respect, courtesy, and care.
• Decision-Making & Organization: You can prioritize tasks and work independently while maintaining attention to detail.
• Team Spirit: You thrive in a team environment, coordinating with coworkers to achieve common goals.
• Physical Fitness: You can lift up to 70 lbs, stand and walk for extended periods, and assist passengers as needed.
• Flexibility & Reliability: You’re available for night shifts between (4am to 8am) and/or a shift between(8pm to 12:30am), shift can adapt to changing flight schedules. Positions will be 30 hours per week. 

Requirements

• Ability to work for any U.S. employer without sponsorship.
• Reliable transportation to and from the airport.
• Must pass a TSA background check (two forms of ID required).
• Customer service experience preferred, but not required.
• Second language proficiency is a plus.

Benefits

• $11.00 per hour + Tips
• Paid Training – We’ll set you up for success.
• Holiday Pay – Because hard work deserves celebration.
• Uniform Provided – Look sharp without the shopping.
• Flexible Schedule – Night shifts preferred for those who love the late hours.

Ready to Join Our Team?

This is more than just a job; it’s an opportunity to be part of a team that values diversity, growth, and exceptional service. At Pacific Aviation/SAS, we don’t just accept differences—we celebrate them, believing that a diverse team is a strong team.

Apply today and start your journey with us. Who knows—your next adventure could begin right here at ILM Airport!

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