Admissions Counselor/Administrative Assistant Job at Mid-Cumberland Human Resource Agency, Nashville, TN

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  • Mid-Cumberland Human Resource Agency
  • Nashville, TN

Job Description

Job Summary

This position will play a vital role in guiding prospective clients and their families thru the admissions process and facilitating entry into treatment programs.  This position conducts initial assessments, provides information regarding treatment options, verifies insurance benefits, and coordinates the intake process with clinical and administrative teams while supporting general administrative and client service functions.

Position:Full-Time Admissions Counselor/Administrative Assistant          Pay Grade: 7
Location:Aprés Townhomes
Hours:40 hours/week

Job Responsibilities

Primary Duties:

  • Conduct initial assessments of prospective clients to determine treatment needs and program eligibility.
  • Guide prospective clients and families through the admissions process and program requirements.
  • Verify insurance coverage and coordinate benefits with insurance providers.
  • Collaborate with clinical and administrative staff to ensure smooth admissions.
  • Maintain accurate and confidential client records in electronic health systems.
  • Serves as a primary point of contact for admissions inquiries and routes calls and emails.
  • Ensures a welcoming and supportive environment for individuals entering treatment.
  • Maintains confidentiality of company and patient information.

Qualifications

Minimum Qualifications:

  • Clean background, valid TN Driver’s License, insurance, and reliable transportation
  • Minimum of two (2) years’ experience in admissions, counseling, healthcare administration, or behavioral health services.
  • Experience working in a substance abuse treatment or behavioral health facility preferred.
  • Strong communication, interpersonal, and organizational skills.
  • Ability to maintain confidentiality.

Additional Information

Benefits

PTO, full benefits; medical, dental, vision and life insurances; and TCRS retirement

How to Apply

Application: 
Email resume:   ATTN:  APRES to april.clark@mchra.com

Details

  • Date Posted: March 26, 2026
  • Type: Full-Time
  • Job Function: Administrative
  • Service Area: Health (Physical, Mental)
  • Salary Range: 21.63

Job Tags

Full time

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